Privacy Policy
This document discloses the data protection and privacy practices for Millgate (Winchester) Ltd.
Your privacy is very important to us. Please read below to see how Millgate Winchester Ltd handles information.
Questions regarding this privacy policy should be directed to Millgate via our contact form (https://www.millgatewinchester.co.uk/contact-us).
For the purpose of this Privacy Policy and the Data Protection Act 1998 Millgate Winchester Ltd is the ‘data controller’ and registered at:
Millgate (Winchester) Limited,
5-6 City Business Centre, Hyde Street, Winchester, SO23 7TA.
Registered in England No. 4381010.
E: Contact Millgate
M: 01962 841934
1. Information we collect
Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalised experience while using our services.
We use a web analytics tool to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system etc. However, this analytics data, collected via a JavaScript tag in the pages of our site, is not tied to personally identifiable information. We use Google Analytics (http://www.google.com/analytics/) for this purpose.
Information you give us
We may collect the following information from you on this website:
Contact information such as email addresses, telephone numbers, names and any other contact details. We collect this information in accordance with this privacy policy.
Cookies
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
The following describes the cookies we use on this site and what we use them for. Currently we operate an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Millgate (Winchester) Ltd cookies having visited the site, or you should browse the site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.) If you block cookies, for the most part the websites should continue to operate normally, however there may be some areas where you may not be able to take full advantage of the website’s functionality.
You can disable Cookies in your web browser. Information can usually be found in your Web Browser’s help section.
Persistent Cookies for Site Analytics and Performance
Google Analytics - we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google's position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
Email Tracking
Most standard emails that we send you have no tracking in at all. Some marketing and all platform emails we track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. If you want to be sure that none of your email activity is tracked then you should opt out of Millgate Winchester Ltd's marketing emails which you can do at the bottom of every email you receive.
2. OUR USE OF YOUR INFORMATION
We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.
We use your email address to send you newsletters or other communications that you have requested from the Site. Out of respect for our clients we offer an opt-out (see Section 3 below).
We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve any disputes, troubleshoot problems and enforce our Terms & Conditions. At times, we may look across multiple users to identify problems or resolve disputes.
Your Personal Information is stored in our databases. Please note that the information you enter may be transferred outside the European Economic Area to the United States of America where it will be stored for the purposes of processing by Millgate (Winchester) Ltd or any of its affiliates including subcontractors. By submitting your information, you consent to this transfer.
Millgate Winchester Ltd complies with the UK Data Protection Act 1998 and from the 25th May 2018 the General Data Protection Regulation.
3. EMAIL COMMUNICATIONS
If at any stage you wish no longer to receive any emails that you receive you can unsubscribe or change your preferences on any of the emails that you receive.
4. OUR DISCLOSURE OF YOUR INFORMATION
We do not sell or rent any personally identifiable information about you to any third party.
Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy.
By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, Intellectual Property Rights infringements, or other activity that is illegal or may expose us to legal liability.
Visibility of your information on the Site.
Following are details of how your information is visible across the site depending on the site section and what you are doing:
Legal Requests.
Millgate (Winchester) Ltd cooperates with law enforcement inquiries and other third parties to enforce laws, Intellectual Property Rights and other rights. Local and international law enforcement agencies can request and may receive your personally identifiable information.
Suppliers and Other Service Providers.
From time to time we use third party Suppliers and Service Providers to facilitate our services. Where any Service Provider collects information directly from you (such as the situation where we ask a Service Provider to conduct a survey for us) you will be notified of the involvement of the Supplier or Service Provider, and all information disclosures you make will be strictly optional.
5. SECURITY
On the Millgate (Winchester) Ltd site we use best endeavour to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. This is because we do not believe that the personal information we currently collect warrants such measures and the accompanying loss of speed experienced. You should be aware that "perfect security" does not exist on the Internet.
We do use the services of several companies who are not located in the EEA. We are only using the services of providers who are recognised as market leaders in their field. This includes but is not limited to the following organisations. All of these organisations have subscribed to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (collectively, “Privacy Shield”). The links provided are to the relevant privacy information for each service.
· Google - Google’s Cloud Platform for the cloud storage of data, Google Analytics, GSuite email, GDrive
· MailChimp - for the secure transmission of marketing emails.
· Squarespace - for the hosting of our website
6. CHANGES TO PRIVACY POLICY
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will make any changes to this Privacy Policy and post them to our site. It is up to you whether you then continue to use the site and Millgate (Winchester) Ltd's services following such changes. However, it is assumed that you accept such changes if you continue to browse the Millgate (Winchester) Ltd websites. If you do not accept such changes then you should stop using Millgate (Winchester) Ltd's websites and services and contact us should you wish to have any of your details removed.
This privacy policy was updated on the 18 June 2019.